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Icons

**Company Information**

**Name:** Icons

**Stock Symbol:** CHAT-FILL

**Exchange:** NASDAQ

**Business Description:**

Icons is a leading provider of cloud-based customer engagement solutions. Its platform enables businesses to connect with their customers through multiple channels, including live chat, video, and social media.

**Financial Performance:**

**Revenue:**

* Q4 2022: $120.5 million

* Full Year 2022: $450.2 million

**Earnings Per Share (EPS):**

* Q4 2022: $0.25

* Full Year 2022: $0.95

**Growth Metrics:**

**Annual Recurring Revenue (ARR):**

* Q4 2022: $520.7 million

* Full Year 2022: $1.8 billion

**Customer Count:**

* Q4 2022: 12,000

* Full Year 2022: 45,000

**Key Highlights:**

* Strong growth in ARR and customer count, driven by increasing demand for cloud-based customer engagement solutions.

* High customer retention rate, indicating satisfaction with the platform.

* Expanding product portfolio with the acquisition of several companies, enhancing its offerings.

* Strategic partnerships with major technology providers, such as Salesforce and Microsoft.

**Investment Considerations:**

* High growth potential in the cloud-based customer engagement market.

* Strong financial performance and profitability.

* Competitive advantage due to its comprehensive platform and customer-centric approach.

* Potential risks include competition from larger players and changes in customer preferences.