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Icons

**Icons (ICONS)**

**General Information:**

* **Industry:** Technology

* **Sector:** Software

* **Headquarters:** San Francisco, California

* **Founded:** 2013

* **Website:** https://icons.com/

**Stock Exchange Listing:**

* Nasdaq Stock Market

* Stock Symbol: ICONS

**Text Center Focus:**

* Icons is a provider of customer engagement and support software.

* The company's platform enables businesses to manage customer interactions across multiple channels, including live chat, email, social media, and phone.

* Icons' focus on text center allows businesses to streamline customer communications and improve the customer experience.

**Earnings and Growth:**

* **Revenue:** $152.9 million in 2022, up 27% year-over-year

* **Net Income:** $26.4 million in 2022, up 45% year-over-year

* **Earnings Per Share (EPS):** $0.52 in 2022, up 43% year-over-year

* **Annual Revenue Growth Rate:** 25% over the past 3 years

* **Annual Net Income Growth Rate:** 30% over the past 3 years

**Key Financial Metrics:**

* **Gross Margin:** 75%

* **Operating Margin:** 20%

* **Net Margin:** 17%

* **Return on Equity (ROE):** 25%

* **Return on Assets (ROA):** 12%

**Other Notable Information:**

* Icons has over 1,000 customers, including Adobe, Salesforce, and Uber.

* The company has received numerous awards for its technology and customer service.

* Icons is expanding its product offerings to include AI-powered chatbots and analytics tools.