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Teletech Holdings Inc
Sure, here's some general information about Teletech Holdings Inc. (TTEC)
Teletech Holdings Inc. is a customer experience (CX) company that uses technology and human touch to provide transformative solutions to global brands. Founded in 1982, the company is headquartered in Englewood, Colorado, USA, and has more than 22,000 employees across the globe, with revenues in excess of $1.7 billion.
Services:
Teletech provides a range of services that enable brands to deliver exceptional customer experiences through orchestrated, technology-enabled and personalized interactions. Their services include:
* Customer Acquisition
* Customer Care
* Customer Growth
* Content Moderation
* Fraud and Risk Management
Earnings:
As a publicly traded company (TTEC), Teletech releases its financial statements on a quarterly and annual basis. Their earnings vary from year to year and quarter to quarter based on various factors such as the performance of their clients, the market conditions, and the fate of the global economy.
Growth:
Teletech has experienced significant growth over the years, mainly through acquisitions and strategic expansions. In 2022, the company completed the acquisition of International Data Corporation, a leading provider of cloud-based Software as a Service (SaaS) solutions.
In 2019, TeleTech acquired the operations of Performance Technology Partners, expanding capabilities in the healthcare industry. In 2018, TeleTech acquired the customer experience business of Connext, further expanding its presence in the healthcare, technology, and financial industries. In 2017, Teletech acquired the customer experience business of Convergys, strengthening its position as a leading customer experience provider.
In summary, Teletech Holdings, Inc. (TTEC) is a customer experience services company that helps clients deliver exceptional customer experiences to strengthen their brands. They provide a range of services, including customer acquisition, care, growth, and fraud and risk management, among others. Their earnings vary from period to period based on various factors, and they have grown significantly over the years through strategic expansions and acquisitions. Please note that this information may have changed since the last public update, so it's always advisable to seek current information from reliable sources.