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If you like to contact us about your membership (new subscription, renewal, or cancellation), the best way is to use this form. We will process the request within 24 hours if it is during business hours (9AM to 5PM CST). During non-business hours, the processing time is less than 48 hours.

If you like to contact us about bug reporting, feature requesting, please use this form. We will process the request within 48 hours.

 
Help Topic:
Subject:
Message:
When reporting bug, please provide as much detail as possible so we can best assist you.
  • What is the link for the page you have the problem?
  • Please attach a screenshot
Attachments:
Attaching a screenshot is extremely helpful

 
 
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